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What is your Chat Strategy?
Interview with Roy Kirby
Head of Core Products at SIX
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In this episode of the ipushpull podcast "What is your Chat Strategy?", Neil Weatherall, Head of Technical Sales at ipushpull, interviews Roy Kirby, Head of Core Products at SIX. The discussion centres around the recent launch of the SIX BOT, a Symphony chatbot developed collaboratively by SIX and ipushpull. This bot is designed to automate and streamline the corporate action processes, providing access to information on over 70 corporate action event types to the Symphony community's 600,000 financial professionals. Topics covered:
- Customer-Centric Technology Strategy: Emphasis on utilising technology to simplify and improve customer experiences.
- Concept of Self-Service Data: Empowering users to directly access and retrieve data for better efficiency.
- Data Entitlement and Security: Importance of managing data access within organisations to maintain security and regulatory compliance.
- Adoption of AI and Large Language Models: Exploring AI and LLMs for improved customer interaction and data provision.
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Blog: Bridging the Gap: How ipushpull seamlessly integrates AI and Data Management approaches
Blog: Harnessing AI & LLMs in Today's Data-Driven World
Podcast: What is your chat strategy? Interview with Brad Levy, CEO at Symphony
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The Capital Markets FinTech Forum by ipushpull provides regular industry news, interviews and discussion on hot topics impacting our sector. Being a fintech gives us a unique perspective on the market as well as access to the views of leading banks, brokers, traders, asset managers and data services businesses. Whether you're interested in APIs, data distribution, chatbots or workflow automation, we aim to bring you interesting perspectives and insight from across the financial services sector.