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Inside Enterprise Messaging: Bloomberg IB, Agents, Bots & Beyond
In this episode of Capital Markets FinTech Forum, Matthew Cheung sits down with Damian Sasso (Group Product Manager at PolyAI) to explore the past, present, and future of chat platforms in financial markets.
With over two decades of experience across Bloomberg, Symphony, and Refinitiv/London Stock Exchange, Damien shares a rare behind-the-scenes look into how communication tools have evolved to become mission-critical infrastructure in the world of trading and finance.
In conversation, they explored:
- How Bloomberg Chat (IB) became the gold standard for financial messaging
- What makes a chat platform actually valuable to traders and institutions
- Why chat data is the most underutilised asset in finance
- What the next generation of “AI-first” chat platforms could look like
With over two decades of experience across Bloomberg, Symphony, and Refinitiv/London Stock Exchange, Damien shares a rare behind-the-scenes look into how communication tools have evolved to become mission-critical infrastructure in the world of trading and finance.
In conversation, they explored:
- How Bloomberg Chat (IB) became the gold standard for financial messaging
- What makes a chat platform actually valuable to traders and institutions
- Why chat data is the most underutilised asset in finance
- What the next generation of “AI-first” chat platforms could look like
Damian Sasso
Group Product Manager, PolyAI
Damian is an experienced product leader in chat/collaboration, fintech, and marketplace services with demonstrated success building and shipping products to drive revenue growth and customer retention.