---
title: "Compliance Tech Trends: Voice, AI, and Real-Time Monitoring"
description: "Compliance Tech Trends: Voice, AI, and Real-Time Monitoring"
image: https://ipushpull.com/hubfs/Commodities%20Pod%20(5).png
---

- [Home](https://ipushpull.com/?hsLang=en)
- [Podcast](https://ipushpull.com/podcast?hsLang=en)
- [Compliance-tech-trends-voice-ai-and-real-time-monitoring](https://ipushpull.com/podcast/compliance-tech-trends-voice-ai-and-real-time-monitoring?hsLang=en)

# Compliance Tech Trends: Voice, AI and Real-Time Monitoring

Hosted by Matthew Cheung, CEO, ipushpull

In this episode of the Capital Markets Forum, Matthew Cheung, CEO of ipushpull, sits down with Eren Erman, Head of Compliance Technology at TP ICAP, to discuss the evolving landscape of compliance technology. They explore the latest trends, challenges, and opportunities in communication monitoring, AI integration, and regulatory tech. Listen in as they dive deep into how technology is transforming compliance in the capital markets and beyond.

**Key discussion points:**

- -Evolution of communication channels in compliance: from voice to social media.
- -The increasing role of **AI** in transcription and surveillance technology.
- **-Real-time monitoring** vs. traditional T+1 compliance.
- -Challenges of transcribing industry-specific jargon and nomenclature.
- -How large language models like **OpenAI** are enhancing transcription accuracy.
- -Governance of e-communications (emails, SMS, Teams chats) vs. voice communications (Cloud9, WhatsApp).
- -Record-keeping and communication monitoring across regulated and non-regulated industries.
- -Opportunities to leverage compliance data for broader use cases like risk management and market analysis.
- -Emerging trends in compliance technology, including targeted surveillance, AI-powered chatbots, and biometric monitoring.

Tune in for a fascinating look into the future of compliance technology!

Listen & subscribe

[ Spotify ](https://open.spotify.com/show/00x1AjWgne4IGKZszQQqVP) [ Apple Podcasts ](https://podcasts.apple.com/us/podcast/capital-markets-fintech-forum/id1646417862) [ RSS Feed ](https://rss.buzzsprout.com/2050321.rss)

About the guest

![Eren](https://ipushpull.com/hubfs/Eren.jpg)

Eren Erman

Head of Compliance Technology, TP ICAP

Eren has built a wealth of experience helping energy and commodity trading companies navigate regulatory complexities through technology, innovation and strategic advisory.

[ View latest episodes ](https://ipushpull.com/podcast?hsLang=en)

## Stay informed with our newsletter

![](https://px.ads.linkedin.com/collect/?pid=2921281&fmt=gif)

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://ipushpull.com/podcast/compliance-tech-trends-voice-ai-and-real-time-monitoring#webpage",
  "@type" : "WebPage",
  "breadcrumb" : {
    "@type" : "BreadcrumbList",
    "itemListElement" : [ {
      "@type" : "ListItem",
      "item" : "https://ipushpull.com",
      "name" : "Home",
      "position" : 1
    }, {
      "@type" : "ListItem",
      "item" : "https://ipushpull.com/podcast",
      "name" : "Podcast",
      "position" : 2
    }, {
      "@type" : "ListItem",
      "item" : "https://ipushpull.com/podcast/compliance-tech-trends-voice-ai-and-real-time-monitoring",
      "name" : "Compliance Tech Trends: Voice, AI, and Real-Time Monitoring",
      "position" : 3
    } ]
  },
  "description" : "Explore the latest compliance tech trends with ipushpull's podcast on voice, AI, and real-time monitoring.",
  "mainEntity" : {
    "@type" : "Article",
    "author" : {
      "@type" : "Person",
      "name" : "ipushpull Team"
    },
    "dateModified" : "2023-01-15T12:00:00+00:00",
    "datePublished" : "2023-01-01T12:00:00+00:00",
    "description" : "Explore the latest compliance tech trends with ipushpull's podcast on voice, AI, and real-time monitoring.",
    "headline" : "Compliance Tech Trends: Voice, AI, and Real-Time Monitoring",
    "image" : {
      "@type" : "ImageObject",
      "url" : "https://ipushpull.com/podcast-image.jpg"
    }
  },
  "name" : "Compliance Tech Trends: Voice, AI, and Real-Time Monitoring",
  "publisher" : {
    "@id" : "https://ipushpull.com#organization",
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://ipushpull.com/logo.png"
    },
    "name" : "ipushpull",
    "url" : "https://ipushpull.com"
  },
  "url" : "https://ipushpull.com/podcast/compliance-tech-trends-voice-ai-and-real-time-monitoring?hsLang=en"
}
```