This panel session at FinJS featured insights from David Jones (CTO, ipushpull), Mohana Rajaram (GoTo Market Director - Banking, Salesforce), and Nick Pedersen (Global Head of Digital, NatWest). The discussion focused on the integration and impact of AI and large language models (LLMs) in financial services, emphasising data quality, workflow automation, and the role of generative AI.
-Generative AI in Financial Services: Impact on trading, sales, and customer service.
-AI in Workflow Automation: Use of AI for structuring unstructured data in financial workflows.
-AI Implementation Challenges: Issues like data privacy, regulatory compliance, and explainability of AI models.
-Strategic Data Management for AI: The need for comprehensive data strategies to optimize AI benefits.
The Capital Markets FinTech Forum by ipushpull provides regular industry news, interviews and discussion on hot topics impacting our sector. Being a fintech gives us a unique perspective on the market as well as access to the views of leading banks, brokers, traders, asset managers and data services businesses. Whether you're interested in APIs, data distribution, chatbots or workflow automation, we aim to bring you interesting perspectives and insight from across the financial services sector.