Interview

How TP ICAP built workflow efficiency across the trade lifecycle

When you have multiple disconnected systems, efficiency is hard to build. Once you consolidate onto a single platform, you can start systematically removing manual steps across pre-trade, price formation, and post trade.

Client TP ICAP
Industry OTC Broker
Use case Trade lifecycle workflow automation

About the client

TP ICAP

TP ICAP, is a large inter-dealer broker acting as an intermediary between major financial institutions trading OTC products, such as interest rate swaps or options, which are not traded on centralised exchanges. A longstanding provider of anonymity, pools of liquidity and pricing information across asset classes through both electronic and voice broker networks. 

Mike Ferrant, Managing Director at TP ICAP, and Matthew Cheung, CEO of ipushpull, discuss what it takes to get there: the organisational willingness to pursue efficiency, and the technology choices that make it real. At TP ICAP, that meant putting rich broker functionality directly into chat, so clients get what they need without picking up the phone. The result: workflows that work better for the broker and for their client. 

 

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